How to Use the ''Carry Answers from'' feature in Pollfish

Carry Forward lets you take answers from a previous question (the sender) and use them as choices in a later one (the receiver). This makes your survey more logical and relevant by showing only the responses that matter in follow-up questions.

You can choose to carry:

Selected answers (what the respondent chose)
Unselected answers (what they didn’t choose)
Specific selected/unselected answers
All answers

⇒ How to Set It Up

Go to the Questionnaire section of your survey.
Ensure you have at least two questions — a sender and a receiver.
Select the receiver question.
In the left panel, locate and turn on the ''Carry Answers from'' toggle
Choose the sender question and pick the carry option:
- Selected answers

- Unselected answers

- All answers

- Specific selected answers
- Specific unselected answers

⇒ Supported Sender → Receiver Mapping

Sender Type	Carry Options	Compatible Receiver Types
Single Selection	Selected / Unselected / All / Specific	Single, Multiple, Ranking, Matrix
Multiple Selection	Selected / Unselected / All / Specific	Single, Multiple, Ranking, Matrix
Single + Multiple Combo	Specific selected or unselected	Single, Multiple, Ranking, Matrix
Ranking	Highest, Lowest, Greater Than, Less Than, Equal To, All	Single, Multiple, Ranking, Matrix
Open-Ended / Numeric	Value	Single, Multiple, Ranking, Matrix
Slider	Value	Single, Multiple, Ranking, Matrix
Matrix – Single Selection	Selected / Unselected / Specific / All / By Statement	Single, Multiple, Ranking
Matrix – Multiple Selection	Same as Matrix Single	Single, Multiple, Ranking
Matrix - Single Selection or Multiple Selection	All scale points and statements, Selected/Unselected, Specific	Matrix - Single Selection or Multiple Selection
Bipolar Matrix	Specific scale point logic + direction (Left, Right, Both)	Single, Multiple, Ranking
Screening Questions	Selected / Unselected / All (Only as sender)	Not supported as receiver

⇒ Unsupported for Carry Forward

Matrix Open-Ended
NPS
Description
Rating Stars
Drill Down
Screening questions cannot act as receivers
Group and Randomize logic

⇒ Unselected Answers

If a respondent selects all options in the sender question and you're carrying unselected answers, there will be nothing to carry. In that case:

A warning pop-up appears
The receiver question will be empty

⇒ Media Handling

If both sender and receiver questions are of the same type (e.g., single → single), media like images will carry over.

If the receiver question doesn’t support media:

If the answer has both text and media—only the text will be carried over.
If the answer contains only media (no text), Carry Answers won’t work.

⇒ Advanced Logic (ADL)

"Carry Answers From" works with ADL. However, if the sender question is skipped, the receiver question will appear empty.

Pollfish validates common misconfigurations—like using “Other” or “None of the above”—with popup alerts to help prevent setup issues.